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We understand that there are a lot of unscrupulous people in the business world. One of our core values is that we stand for integrity in service to our clients. Unfortunately, we notice that this standard seems to be waning in today’s world…This is what integrity looks like for us in our little corner of the world.
We shall only accept people into our program who we feel have the capacity to benefit from it. We understand that we are responsible for asking you to take a leap of faith when you purchase from us. Only we can have full transparency into our services, so as a potential client, you can’t possibly be responsible for making a completely informed decision before you purchase from us. We accept this responsibility when we accept your money. If you end up under our care and you are not positioned for success, it is our responsibility not yours, as only we have the complete transparency into our services to make that determination. We’ll either make it right or we’ll refund your investment with us.
Your reaction to our integrity IS our integrity. You get to be the judge and jury. If you feel our integrity is out of alignment, it probably is, and we will look deeply to try to discover where our integrity gap may be hiding under our own BS. We will avoid creating distorting rationalizations that justify our position at the expense of your experience.
If we make a sale based on a promise, we will deliver on that promise or we are not entitled to keep your fees. If we are consistently not meeting our promises, we shall either revise our promise or revise our delivery so that we can meet that promise to all who show up to receive it. This is how we hold ourselves accountable to our clients. We are paid to serve the client – if we are not serving, we don’t deserve to get paid.We shall make ourselves available to have conversations with people in our community who feel challenged by our leadership. We will not hide behind others on our team or our schedule or any company policies. If you feel unserved – let’s talk it out.
© 2019, symbeosis.com